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Patients, caregivers, friends, family and healthcare professionals can contact Novartis Pharmaceuticals with questions regarding our products and services.

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E-mail:

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 E-mail Novartis Pharmaceuticals
We will send a reply within 24 hours on the next business day.
Response times may vary during U.S. holiday periods.
Contact Novartis by e-mail
 
Phone:

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1-888-NOW-NOVA (1-888-669-6682)
Monday - Friday, 8:30am - 5:00pm EST
 In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during
U.S. holidays.
 
Mail:

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 Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US postal service turnaround time. Response times may vary during U.S. holiday periods.
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